Demo
Voice receptionist
Nora answers spoken questions for a dental practice in English or Slovenian and books appointments, only after the caller says yes.
What it does
- Answers questions about hours, prices, parking, insurance, children and payment from the practice's own information.
- Books appointments that respect opening hours, how long each treatment takes and existing bookings. It won't double-book, book in the past or too far ahead.
- Never books without a yes: the time is read back and the caller has to agree. This is enforced in code, not only in the instructions.
- Cancels a booking only when the reference and the phone number match.
- Logs a callback request for anything it can't handle.
- Tells the caller to call 112 straight away on danger signs, like swelling that makes it hard to swallow.
- Talks like a phone call: short replies, times said the natural way, one question at a time.
When things go wrong
- Bookings are checked against the calendar by code, so a model mistake can't create a clash.
- Every booking, cancellation and callback is written to a front desk view staff can check.
Want one for your business?
Tell me how you work now. I reply within a day and give a fixed quote.